I think that LinkedIn is a great service and it is a social application that has loads of benefits for the working world. However, I experienced something today which was pretty poor...well I think it's actually pretty funny, but for a big web application which provides a paid for premium service I think it's a shocker! To the crux of the matter...I updated my latest job title and to my one at Technovated and wanted to add Technovated as a company profile. But it seems that technovated.com is already associated with Open Box Software, a South African company who Gareth and some of my ...

Technovated is looking for smart, entrepreneurial intern candidates with a positive attitude, to join our team in London or Johannesburg, for an internship (and possibly continuing onto part or full-time positions). About us: http://www.technovated.com/who-we-are/ About the position: You'd be a category manager for an ecommerce project, or work on social media for other projects, but probably end up doing both if you're ambitious. This includes managing and delivering e-commerce content, really getting into a niche and understanding it, working with technical people to scale up our application, blogging, community PR, community outreach and creating, planning and realising additional marketing activities. Basically you get to grow and build something without having to fund it... You: Have a good working knowledge or experience (but at ...

We've started using DropBox internally, and think it's a really good example of what web 2.0, and the "cloud" should be.... We sent them a support request and this is the email we got back: XXXX XXXX, Dec 03 03:02 pm (PST): Hi Stephen, Dropbox quota is calculated based on the total contents of your Dropbox. A 2GB account cannot sync any more than 2GB, including space taken up by shared folders. This policy exists in order to prevent people from giving themselves unlimited space by stacking free accounts and shared folders. We realize it's inconvenient and we're working to release a new plan that will allow better sharing of a quota pool, but that's not available yet. You can certainly share a ...

Quick update: I've recently completed a project where I was brought in to review what was currently there, figure out how to solve email issues, hire two developers to work as contractors on the project, then project manage as much as needed to get it done on time and in budget (as usual), for a project delivered in 3 languages. So the project looked as follows: Review codebase Review problems with mail delivery Suggest improvements, scope and people needed to bring the project in under budget Do interviews for technical people (ended up interviewing 6 people in a day for 2 roles) Get all code under control, install code revision and management, get developers working on new version of project Implement email fixes to get email into ...

Quick update: At the suggestion of a mutual acquaintance I was asked to help out with some thinking for a project where the people involved really wanted to start leveraging search and web 2.0. The project was under control and moving along as usual, but the systems were ancient, the site itself was not as user friendly as it could be (user journeys were too long mainly), and search engine optimisation could have been better. So deliverables for this short project were as follows: Review systems and infrastructure Review current search engine optimisation Review site usability and user journeys Deliver document which outlined improvements on all of the above, as well as wireframes for primary layout and pages The good news is that the client ...

I recently Tweeted: "Not doing #agile is like walking thru molasses with your hands behind your back, with blindfolds on, covered in treacle ;-)". The context of this was an engagement where I'm essentially evaluating the software development processes within a business where the underlying need is to be robust, fast and agile. Note they're not all the same thing: Robust is code that doesn't break, is easily tested, scales well, and where collaboration is easy. Fast is what it says on the tin, literally releasing new code fast and often. Agile means being able to change direction, or make changes, quickly. In my experience, Agile software development is the best way to enable the above - it's a compromise between speed, collaboration ...

Quick update: I've just spent the afternoon putting together the project approach for a client that has retained us to "make their web stuff work for them" after two bad experiences. The previous company has left them in the lurch, and from what I can tell from reviewing everything, has left them with programmatically correct code, but not a holistic approach that touches the other elements necessary to make sales over the web. For example, the markup (client side code) used in the site executes the design well enough, but does not accommodate or take into account how search engines work, and most importantly fails on some user interface / usability fronts too. It's not a product company that ...

Good to see an enterprise of this size adopting the web service / SaaS model. Mode details here: _ Official Google Blog: 30,000 new Google Apps business users at Valeo This marks a significant moment for Google Apps, because Valeo has 30,000 Internet-connected employees, making this one of the largest enterprise deployments of Google Apps to date. Valeo is moving to the cloud with the support of Capgemini, one of the world's most highly regarded technology advisory firms. This deployment across Valeo's distributed workforce of 192 business entities in 27 countries and five continents demonstrates the vast scalability of Google Apps. Whether your company has just five employees in a single room, or tens of thousands of people scattered around the globe, ...

We're getting overwhelmed by support requests from our latest project and are looking for an open source customer support solution, does anyone have any suggestions? The main functionality required is to be able to divert emails sent to a support address to a ticketing system. We also need the following: Allow emails from more than one account to be diverted to the system and converted into tickets which can be assigned to team members according to language. Have predefined responses stored in a database which can easily be included as a basis for an email Allow specific emails from specific accounts to be automatically assigned to individuals Have various levels of importance for support requests Should allow the creation of different groups with various role ...

We've been hard at work since we went live with Kindo, and yesterday did another major release which we're really proud of... Check it out, you should start to see the first signs of our social direction, which sets us apart from being "yet another genealogy application"... 11 Languages helps too... ;-) _ Kindo - Some new features & improvements to kindo The kindo team is very proud to announce that we have released a number of new features which we hope will improve our users’ experience. Firstly, we have added 3 new languages, namely Russian, Turkish & Brazilian Portuguese, which now brings the tally to 11. Our family Secondly, we have added a brand new page called “Our family”, where you can view the ...