Problem

I wanted to run an installation script on a sub-domain of a Dedicated-Virtual server hosted by Media Temple with a Plesk 7.5.4, but received the following php error message when I ran the script:

Warning: file_exists(): open_basedir restriction in effect.

Reason why the error occurs

The reason for this error is because, php safe mode is turned on and because the open_basedir is set for each sub-domain. After quite a lot of searching on the web, I eventually tried a few tutorials, but none of them were comprehensive enough to describe exactly how to solve the actual problem.

Solution

Follow these steps and you should solve the problem:

1. SSH into your server using the root login information
2. Once you have logged in, edit the php.ini file located /etc/ folder with a text editor. The line you are looking for is:
   a. Change this line safe_mode = on to safe_mode = off
   b. Or you can cut and paste this one-liner:
   perl -p -i -e ’s/^safe_mode\s*=\s*on/safe_mode = off/i;’ /etc/php.ini
3. Make sure that the open_basedir in the php.ini file looks like this:

   ; open_basedir, if set, limits all file operations to the defined
directory
; and below. This directive makes most sense if used in a per-
directory
; or per-virtualhost web server configuration file. This directive is
; *NOT* affected by whether Safe Mode is turned On or Off.
open_basedir = none

4. Then you need to edit the virtual hosts for the domain and for each sub-domain in the http.inc file, which is located in the /var/www/vhosts/$domain/conf folder.
   Add the following section of code to the domain Virtual Host, as well as to each sub-domain Virtual Host

   
< IfModule sapi_apache2.c >
php_admin_flag engine on
php_admin_flag safe_mode off
php_admin_value open_basedir none
< /IfModule >

   < IfModule mod_php5.c >
php_admin_flag engine on
php_admin_flag safe_mode off
php_admin_value open_basedir none
< /IfModule >


5. To complete the process, one needs to type the following two commands:

a. /etc/init.d/httpd stop
b. /etc/init.d/httpd start

Hit “Enter” after each command and you should be given an [ OK ] status in the command line.

Conclusion

This should solve your problem and if you have any comments, suggestions or improvements, please submit them.

Tags: Code, php, Server, Technical, Tutorial

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